Standard Product Warranty
All our products are manufactured to the highest standards of reliability & performance.
However, should a defect become apparent, the product is covered against defects
in workmanship and/or materials, for a period of 12 months from date of purchase.
Our obligation to the purchaser under this warranty is limited to servicing the product
and the replacement of defective parts, at our designated workshop.
Any consequential costs incurred for: The de-rigging and re-rigging of the product
and the supply of any accesses equipment used, (including but not limited to, such
items as scaffolding, cherry pickers, road closures, council permits, cranes, riggers,
electricians and abseilers) as well as transportation to and from our designated
workshops, are at the client's expense.
This warranty becomes void if the product has been tampered with, attempts have been
made to repair the unit by a person not authorized by PED Signs to do so, or if the
products become faulty due to improper or malicious treatment/use.
Terms & Conditions - the small print:
- Unless a prior arrangement is made, all service/repairs will be conducted during
standard working hours (09h00 - 17h30, Monday to Friday). Should it be necessary
for us work outside of these hours, we reserve the right to raise a charge for your
account.
- This warranty does not cover the cost of special site access equipment required to
access the system for repairs. This includes and is not limited to such items as
scaffolding, cherry pickers, road closures, council permits, cranes, riggers, electricians
and abseilers.
- As most signs are custom made to order, no replacement system will be available during
the period that the system is under repair.
- Liability under this warranty is limited to repair, replacement or refund. In no
event shall liability exceed the purchase price paid by the purchaser. Under no
circumstances shall there be liability for any loss, direct or indirect, incidental
or consequential damage arising out of, or in connection with, use of this product.
- This warranty becomes void if the product has been tampered with, damaged or repaired
by anunauthorised (by us) person.
- This warranty does not cover damages caused by Force Majeur, lightening strike, water
damage or fire, connection to a voltage supply higher than that specified for the
system, wilful damage or damage due to gross negligence and usage not in accordance
with the operating instructions. Should the sign have been found to be damaged or
operate incorrectly due to one or more of these factors, PED Signs reserve the right
to charge the full cost of Callout, labour, Travelling fees, and Parts as per our
standard rate at the time.